Matthew Fornaro, P.A.
  • Home
  • Services
    • Business Transaction
    • Business Formation
    • Business Litigation
    • Local Counsel
    • Business Dissolution
    • Intellectual Property
    • Real Estate Transactions And Litigation
      • Condo And HOA Law
    • Arbitration And Mediation
    • Serving Areas
      • Coral Springs
      • Parkland
  • About
  • Advice/Videos
    • Advice
    • Videos
  • Contact
SCHEDULE A CONSULTATION TODAY 954-324-3651 or 888-FLA-LAWYER
Click To Email mfornaro@fornarolegal.com
November 15 2018

Matthew’s Business Tips: Making a Sale Versus Pushing Customers Away

Matthew’s Business Tips: Making a Sale Versus Pushing Customers Away

Have you ever driven onto a car lot and had ten salesmen approach you from different directions before you could even get out of your car? Have you been shopping in a furniture store only to find yourself being followed closely by an employee who is over-eager to talk to you? Do you find it annoying when you are trying to browse or consider a purchase, anda salespersonrefuses to leave you alone for a minute? If so, you understand how your clients may feel if your questions and attempts to help are aggressive instead of assertive.

Be Helpful While Guiding Customers and Clients to Action

You want to provide information and encourage your clients and customers (prospects) to purchase your services or goods. However, if you are too aggressive or intrusive, you will lose the sale. There must be a balance between aggressively pursuing a prospect and driving your prospect to another company.

No one cares for a pushy salesperson, but everyone wants help immediately when they have questions or concerns. How can you make sure that you are actively pursuing prospects without pushing them away? Learn to ask sales questions that are assertive without appearing too forceful or relentless.

  • Turn a negative response into an opportunity for a positive resolution.

You are not going to like all the answers you receive from prospects. Consider that client who said they would decide by the end of the week, but drags their feet and gives excuses. Instead of showing your displeasure with a delay, thank the prospect for letting you know about the delay and ask if there is anything you can do to help in making their decision or coming up with a new deadline. Prospects that continue to push deadlines back repeatedly probably will continue to drag their feet.

  • Learn to ask for what you want without making the situation about you.

Avoid using the words “I” and “me” when you are trying to make a sale. Instead, focus on the prospect. Instead of saying “I need to have the contract by Friday,” you might try “You could begin using the product sooner by getting the contract back to me by Friday.” You are offering an incentive and telling the person exactly what you want him or her to do without focusing on your desire or need to secure the sale.

  • Ask questions instead of making statements.

Statements may be direct, but statements may also put off some prospects. Instead of saying “I will be here on Friday for the signed contract” you might want to try “Do you have time for a quick cup of coffee on Friday when I come by to pick up the contract?” Bringing a cup of coffee from the coffee shop is a small price to pay for getting a prospect to confirm a date and time to close the deal.

Still Looking for More Sales Advice?

Improving your sales pitch is an ongoing process.  Some articles that might interest you include:

  • “Closing Sales Techniques” by Thomas Phelps
  • “15 Tips and Tricks to Close More Deals and Make Tons of Money” by Eugene Kim
  • “6 Super Simple Tricks for Closing Way More Sales” by Marc Wayshak

About Matthew Fornaro, P.A.

Matthew Fornaro, Esq. provides comprehensive business law services throughout Broward County. To request a consultation, call 954-324-3651 or contact us online.

 

The Five Types of Personalities Your Business Needs to Succeed Coral Springs Business Law Attorney On Legal News & Review

Related Posts

business dissolution coral springs, business dissolution coral springs fl, business dissolution parkland, business dissolution parkland fl, business formation parkland, business litigation parkland fl, arbitration parkland, business litigation coral springs, business litigation parkland, sued in coral springs, sued in parkland, arbitration coral springs, business attorney parkland, business formation parkland fl, business law attorney parkland, business law attorney parkland fl, business litigation coral springs fl, business attorney coral springs, arbitration parkland fl, business law attorney coral springs, intellectual property law parkland, lawyer contract parkland, lawyer contract coral springs, mediation parkland, mediation parkland fl, business formation coral springs, business formation coral springs fl, llp parkland, real estate attorney coral springs, real estate attorney coral springs fl, business sued parkland, business sued coral springs, sue my landlord, sue hoa, sue contractor, sue employee, someone owes me money,

Business Advice

The Era of Blaming Covid for Your Business Struggles is Over – Take Control Today

2023 business trends business law

Business Advice

Top Business Trends That Every Business Owner Needs To Know Going Into 2023

business dissolution coral springs, business dissolution coral springs fl, business dissolution parkland, business dissolution parkland fl, business formation parkland, business litigation parkland fl, arbitration parkland, business litigation coral springs, business litigation parkland, sued in coral springs, sued in parkland, arbitration coral springs, business attorney parkland, business formation parkland fl, business law attorney parkland, business law attorney parkland fl, business litigation coral springs fl, business attorney coral springs, arbitration parkland fl, business law attorney coral springs, intellectual property law parkland, lawyer contract parkland, lawyer contract coral springs, mediation parkland, mediation parkland fl, business formation coral springs, business formation coral springs fl, llp parkland, real estate attorney coral springs, real estate attorney coral springs fl, business sued parkland, business sued coral springs, sue my landlord, sue hoa, sue contractor, sue employee, someone owes me money,

Business Advice

What Can I Do If A Competitor Slanders Or Defames

Matthew Fornaro, P.A.
The hiring of a lawyer is an important decision that should not be based solely upon advertisements. The information on this site should not be construed as legal advice or the formation of a lawyer/client relationship.

Website Design By Web Pro Design Group